Corporate
Real people, round the clock, for bookings, changes, disruptions and emergencies.
24/7 Travel Desk
Plans change at inconvenient hours. Our 24/7 travel desk gives your travellers a single number to call for anything from a late-night rebooking to support during a weather disruption — answered by experienced consultants who can act, not just log a request.
The desk is staffed in shifts by consultants with access to your traveller profiles, policy and live bookings. They can rebook flights, extend hotel stays, arrange transfers and keep approvers informed — at any hour.
Organisations with high travel volumes can opt for a dedicated desk, including an on-site implant at your office. Others benefit from our shared desk with priority handling for corporate clients.
We monitor schedule changes and disruptions and contact affected travellers with options before they reach the airport, wherever possible.
What we deliver
Experienced consultants available every hour of every day.
Fast amendments to flights, hotels and ground transport.
Proactive help during delays, cancellations and weather events.
A dedicated consultant based at your office for high-volume programmes.
Reach the desk by phone, email or WhatsApp.
Every request logged and visible for reconciliation and reporting.
How we work
We load traveller profiles, policy rules and escalation contacts.
Travellers receive desk contacts on every itinerary.
Requests are handled immediately and confirmed in writing.
Monthly summaries highlight trends and opportunities to improve.
Case studies
Start a conversation
A specialist from our 24/7 Travel Desk team will review your brief and respond with recommendations, options and a clear next step.
Your enquiry has been received. A Magnum travel expert will contact you shortly.
Your reference:
Ready when you are
Share your dates and objectives — we will come back with a tailored proposal.
